Privacy and data use
This page explains information submitted while browsing henduoh.com, placing product orders, checking delivery or contacting Henduoh support.
Information provided for an order
Checkout may request a contact email, order lookup credentials, product options and quantity. Order and payment status are used to identify the purchase, check payment and provide the delivery associated with that order. Do not reuse your email or other account password as an order lookup password.
Website access and local storage
Web requests include technical information such as the requested address, IP address, browser details and access time. Website infrastructure may process these records for operation, security and troubleshooting. Browser cookies or local storage may also support sessions and site preferences; review permissions in your browser.
Support and third-party links
Support conversations may include an order number, a product link, a description of the problem and redacted screenshots. Telegram, payment providers and sites linked from this website handle information under their own terms. Open external links only after checking the destination.
Information requests and safe sharing
To ask about information associated with your purchase, request a correction or ask for deletion, use our contact page. Support may need to confirm your relationship to the order before identifying what can be handled. Applicable scope and retention requirements must be checked for that request.
Do not publish lookup passwords, delivered account credentials, access tokens, recovery information or complete order links. Never send wallet private keys or recovery phrases for a routine payment inquiry.